Neu coin expired before expiry date

[ap960664]

4 days ago in my tata neu account approx have 2700 neu coin today i checked its only 900 available and i downloaded statement of neucoin 4 days ago deducted my neucoin by tata neu and named that neucoin expired

i regurlarly checking when my neu coin will expire 4 days ago expiring days showing of june 2025 then why they deducted

 

[tachniki]

Any return, refund?

Please check with neupass support. They are a bit pain to interact with but eventually resolve issues.