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Niyo Global - LTF?

RM95

TF Select
Niyo Global cards are LTF right now, but can Niyo introduce annual charges on existing LTF cards in future?
 
Niyo has been introducing charges, renewal fees, atm withdrawal fees etc, also there seems to be a very slight markup on transactions.

Maybe that is fine; but the issue with Niyo right now, is that there is literally no customer support; their app errors out when trying to raise a ticket. This has been the case for months. Their customer support number is a 1860 number, which discourages contacting support because it costs a bomb and is unreachable from a prepaid phone. This is a huge issue.

I'm here to ask what are the alternatives for global travel ?
 
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