DCB Not getting reward points on all transactions for HDFC DCB {Solved}

[ankitfintech]

Hi recently I got a new HDFC DCB credit card. Attaching the snaphot of the 1st generated bill.
I have few questions on the reward point system-
1. Why dint I get any reward point on the IRCTC train booking? (This was my 1st ever transaction on the card). The 2nd transacation (JS Lamba ....) was a fuel transaction so I understand I wont get any reward points for it.
2. The last transaction was made at a brewery cum restaurant(The Lalamama.....) on a weekend. Why dint I get 2x rewards as per weekend dining rewards program?

 

[faltooAdmi]

Check at the bottom / last page . Accelerated points are shown separately at bottom

 

[ankitfintech]

@faltooAdmi My statement doesnt have any such page.
Can you paste a snapshot if you also have DCB?

 

[faltooAdmi]

@faltooAdmi My statement doesnt have any such page.
Can you paste a snapshot if you also have DCB?

Check this : https://www.technofino.in/community...monthly-milestone-of-hdfc-dcb.3215/post-56818

 

[ankitfintech]

Called customer care and they said no reward points on govt website and hence no points for Irctc transaction 🙁 which is very strange.
And for the weekend dining 2x, they said the cafe has registered as grocery so no 2x reward points.

 

[faltooAdmi]

Okay. For irctc you have to book trains through Smartbuy portal only (not directly on irctc website).

I haven't verified irctc, but that is how it should work

 

[ankitfintech]

Yeah I realised the method of booking thru smartbuy after making my transaction..

 

[Deathsnatcher]

Yeah I realised the method of booking thru smartbuy after making my transaction..

everyday is a new learning thanks