Wrongdeed
TF Neo
Nowadays most of the BPCL pumps are keeping PhonePe machines instead of BPCL pine green labs machines. There is no way to redeem points in these machines. Also it is not sure whether we’ll get the points if we swipe our BPCL cards in these machines. This has happened with me that I swiped my BPCL octane card in PhonePe machine and I did not get any reward points. When I contacted customer care for the same, they have a lame excuse saying that the machine is not added to their database. When I told them this is not my problem and you can confirm that the pump was in fact a BPCL pump, they still denied me any points.
Pump managers also give BS reason for not keeping the machines like “we have applied for it but not received or it has gone for repair”
And in all this, the one who suffers is the customer
Pump managers also give BS reason for not keeping the machines like “we have applied for it but not received or it has gone for repair”
And in all this, the one who suffers is the customer
