please sugggest me the process of downgrading my sbi pulse credit card?

[Meiraba25]

please sugggest me the process of downgrading my sbi pulse credit card? What are the cards that I can downgrade too

 

[anirban.choudhuryanirban.choudhury is verified member.]

please sugggest me the process of downgrading my sbi pulse credit card? What are the cards that I can downgrade too

Simply click/save

 

[Meiraba25]

What is the process of downgrading sbi cards?

 

[anirban.choudhuryanirban.choudhury is verified member.]

What is the process of downgrading sbi cards?

Simply raise a card closure request , you will get a call from retention team
Tell them you want a lower variant or low card fees

 

[anirban.choudhuryanirban.choudhury is verified member.]

They can close without call also. happening with many people here. Not good process when person wants to downgrade.

@Meiraba25 Call support and ask for downgrade directly.

Sbi never closed without call, they almost always call for re-confirmation . Still it’s good to call cc and ask for a downgrade

 

[anirban.choudhuryanirban.choudhury is verified member.]

Mine two cards closed, 1 with 11 months relationship and other with 3 years and 6 months. I never received any call from retention, even I thought they'll call but that never happened.

Both times I only spoke with customer support and they said request will be process as per your wish.

It may also depends on our usage, if not much usage they can close without further follow-up.

I have almost 0 spend on my Sbi prime card , just few days back I gave a closure request , within 5 minutes received a call and they gave me 20k RP and also returned my annual fees , along with 3 month of Amazon prime . They said if annual charge is a problem then they can replace my card with a lower variant like simply click / save / pulse , but cashback card was not on their list

 

[Walter White]

please sugggest me the process of downgrading my sbi pulse credit card? What are the cards that I can downgrade too

If you aren't using your card that much, see if you have the option to change card to SBI Vistara. I know it has a similar annual fee, but anyway the cost of complementary economy class ticket is worth more than the annual fee you'll pay (approx 1760) even if you use it rarely.

 

[anirban.choudhuryanirban.choudhury is verified member.]

Like I said, I too expected same. Even higher hopes with that 3.6 years card with usage of 2.2L in all those years.

I asked for card closure,
support person asked me reason,
told annual fee is the problem.
Support person reconfirmed about closure, said if waived or no annual fee I'll continue, but that person said not possible.
I said if no fee waiver, please close the card (hoping that after this request retention team will call, even though previous attempt they didn't called)
took the request said it will process in 3 days.
next day received message your card closed as per my request.
deactivated, not allowing for further purchases.
within 2 weeks received noc through email and physical.

What was your card variant ?

 

[anirban.choudhuryanirban.choudhury is verified member.]

1. Pulse
2. SimplySave

Maybe that’s the reason , Sbi does not generally make basic cards LTF unless you have a overall good spend on this cards .
If it would have been a variant above them like prime , then certainly they would Have given reward points or even annual fee waiver or both