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Procedure to get Citi Add-on Card?

Gautham

TF Premier
Does anyone know Citi procedure for add-on cards? Can i apply and get card through online only? Or does Citi follows in person verification for add on cards as well?
 
I got my spouse’s card by filling in the application form , attaching her identity proof and emailing it to Citi. The card was issued within a week. No in person , kyc or anything of that sort was done as it’s a add on card.
 
I had taken the add on card in 2017. Maybe the process has changed now due to the new rbi regulations. Please go with what their customer care says.
 
Add-on process:

- Add-on applicant address proof must be in bank serviceable location.
- Raise a request by providing primary card number and mobile in online to get callback.
- Immediately Citi people will call and schedule for document pickup.
- Required documents: PAN, Address Proof, Add-on application form.
- Two passport size photos 🙁

So, it's basically like applying new credit card in Offline method but we're applying here Add-on.
how much time it generally takes. I recently applied for add-on card and the person returned me the photo, address proof saying its not required. he just collected the form and i have mot yet received any updated on same.
 
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