[QUERY] HDFC salary account

[althafvly]

Hi,

I opened a savings max account in HDFC last year. Around January 2023. Later in March I moved to a different company, so I had to convert this account to a salary account. For the last 4-5 months, I'm no longer receiving salary in this account (left that company).

I have tried contacting customer care and branch to convert it back to a savings max account. I'm not under any classic banking program; I don't know why I haven't gotten any offers from them to upgrade to classic even though I meet the requirements.

I was told to wait 1-2 weeks till I get any RM assigned to me. For classic programs. They told me that I'm under some admin atm. No RM was assigned to me. Nothing changed after 2 weeks; I'm still holding it as a salary account.

I also wanted to open a current account, but the branch told me that I couldn't because of my salary account. Too much risk involved.

What to do?. I wanted to move to a savings max account and preferably under the classic program.

 

[akshayhs]

Hdfc express way

 

[s1t2y3a3m6]

Hi,

I opened a savings max account in HDFC last year. Around January 2023. Later in March I moved to a different company, so I had to convert this account to a salary account. For the last 4-5 months, I'm no longer receiving salary in this account (left that company).

I have tried contacting customer care and branch to convert it back to a savings max account. I'm not under any classic banking program; I don't know why I haven't gotten any offers from them to upgrade to classic even though I meet the requirements.

I was told to wait 1-2 weeks till I get any RM assigned to me. For classic programs. They told me that I'm under some admin atm. No RM was assigned to me. Nothing changed after 2 weeks; I'm still holding it as a salary account.

I also wanted to open a current account, but the branch told me that I couldn't because of my salary account. Too much risk involved.

What to do?. I wanted to move to a savings max account and preferably under the classic program.

Convert your account online as your desire

https://applyonline.hdfcbank.com/xpressway.html?icid=website_organic_loxw

Again for account conversation assigned RM not mandatory. You can convert your account as per eligibility at branch.

 

[althafvly]

Convert your account online as your desire

https://applyonline.hdfcbank.com/xpressway.html?icid=website_organic_loxw

Again for account conversation assigned RM not mandatory. You can convert your account as per eligibility at branch.

I already tried online and branch.

Online I'm getting this error

Your 'Change Account Type' request could not be processed. as your account type is not eligible for online request.

When I visited branch, they told me that I need some RM to be assigned and they requested main branch for it for changing. But so far no progress on it.

 

[cardio_guy]

Is it possible to close HDFC bank account online? If offline, can we visit any branch? OR home branch itself?

 

[althafvly]

Is it possible to close HDFC bank account online? If offline, can we visit any branch? OR home branch itself?

I think home branch. If it's not near you then, you can change home branch online to any nearest and then visit the new branch.