RBI Complaints against Neobanks

[Walter White]

How are RBI complaints handled in case of Neobanks?

Suppose, one needs to file a complaint against Neobanks, does the partner bank have any responsibility?

 

[Sahilhenzy]

How are RBI complaints handled in case of Neobanks?

Suppose, one needs to file a complaint against Neobanks, does the partner bank have any responsibility?

Partner Bank will take responsibility.

 

[hs23]

What is the entity name of Fi.Money? I want to file a complaint with RBI ombudsmen but cannot find epiFi Wealth Pvt. Ltd. and epiFi Technologies Pvt. Ltd. in the list of entities on the complaint form.