The Reserve Bank of India (RBI) has introduced a new Master Direction titled "Credit Information Reporting by Credit Institutions" (Circular: RBI/DoR/2024-25/125
DoR.FIN.REC.No.55/20.16.056/2024-25
Dated: January 06, 2025)
These measures aim to enhance transparency, data accuracy, and customer awareness in India's financial system.
Key Highlights:
1. Fortnightly Reporting:
Credit Institutions (CIs) are now mandated to report credit information to Credit Information Companies (CICs) on a fortnightly basis, covering data as of the 15th and the last day of each month.
2. Timely Data Ingestion:
CICs must process and incorporate the received credit information within five calendar days, ensuring that borrowers' credit reports are up to date.
3. Customer Notifications:
When a Credit Information Report (CIR) is accessed, CICs are required to notify the customer via SMS or email. This enhances transparency and keeps borrowers informed about the use of their data.
4. Dispute Resolution and Compensation:
Credit Institutions must provide clear reasons for rejecting any data correction requests.
If a dispute remains unresolved beyond 30 days, customers are entitled to ₹100/day as compensation for the delay.
Why It Matters:
These changes aim to standardize credit reporting, ensure data confidentiality, and empower customers with greater control over their credit profiles. With more frequent updates and better dispute resolution mechanisms, borrowers can expect a more transparent and fair credit ecosystem.
For the full details, refer to the official RBI notification here
DoR.FIN.REC.No.55/20.16.056/2024-25
Dated: January 06, 2025)
These measures aim to enhance transparency, data accuracy, and customer awareness in India's financial system.
Key Highlights:
1. Fortnightly Reporting:
Credit Institutions (CIs) are now mandated to report credit information to Credit Information Companies (CICs) on a fortnightly basis, covering data as of the 15th and the last day of each month.
2. Timely Data Ingestion:
CICs must process and incorporate the received credit information within five calendar days, ensuring that borrowers' credit reports are up to date.
3. Customer Notifications:
When a Credit Information Report (CIR) is accessed, CICs are required to notify the customer via SMS or email. This enhances transparency and keeps borrowers informed about the use of their data.
4. Dispute Resolution and Compensation:
Credit Institutions must provide clear reasons for rejecting any data correction requests.
If a dispute remains unresolved beyond 30 days, customers are entitled to ₹100/day as compensation for the delay.
Why It Matters:
These changes aim to standardize credit reporting, ensure data confidentiality, and empower customers with greater control over their credit profiles. With more frequent updates and better dispute resolution mechanisms, borrowers can expect a more transparent and fair credit ecosystem.
For the full details, refer to the official RBI notification here
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