RBI orders Bank of Baroda to suspend further customer onboarding on ‘bob World’ mobile app

Action against Bank of Baroda under section 35A of the Banking Regulation Act, 1949

The Reserve Bank of India has, in exercise of its power, under section 35A of the Banking Regulation Act, 1949, directed Bank of Baroda to suspend, with immediate effect, any further onboarding of their customers onto the 'bob World' mobile application. This action is based on certain material supervisory concerns observed in the manner of onboarding of their customers onto this mobile application. Any further onboarding of customers of the bank on the 'bob World' application will be subject to rectification of the deficiencies observed and strengthening of the related processes by the bank to the satisfaction of RBI. The bank has been further directed to ensure that already onboarded 'bob World' customers do not face any disruption on account of this suspension.

https://m.rbi.org.in//Scripts/BS_PressReleaseDisplay.aspx?prid=56533

 

[ashwinkashwink is verified member.]

Fined for this incident

India’s Bank of Baroda tampered with accounts to flog app

Second-largest gov’t-owned bank linked mobile numbers of strangers to boost app registrations, compromising security.

www.aljazeera.com

 

[pothi]

I was just about to open an account online. 😛😛😛 And then found the news.

 

[ashwinkashwink is verified member.]

Live Mint Article

RBI orders Bank of Baroda to suspend customer onboarding on ‘bob World’ app

The central bank further directed the PSU to ensure that already onboarded ‘bob World’ customers do not face any disruption on account of the suspension.

www.livemint.com

 

[Akashn]

I asked for transaction detail of a Imps done in 2018 and they thought my mobile banking account got hacked. They deregisterd my number bob world app. Now I can't log back in. They are asking me to visit branch to get it done.. now this news feels like thirteenth month of drought 😛

Is there any way to get debit card details through net banking?

 

[ashwinkashwink is verified member.]

I asked for transaction detail of a Imps done in 2018 and they thought my mobile banking account got hacked. They deregisterd my number bob world app. Now I can't log back in. They are asking me to visit branch to get it done.. now this news feels like thirteenth month of drought 😛

Is there any way to get debit card details through net banking?

This will not effect existing registered users

 

[CosmicCat]

I asked for transaction detail of a Imps done in 2018 and they thought my mobile banking account got hacked. They deregisterd my number bob world app. Now I can't log back in. They are asking me to visit branch to get it done.. now this news feels like thirteenth month of drought 😛

Is there any way to get debit card details through net banking?

That's unfortunately true for most companies in India. You ask them to do one thing, and there's a chance they would do something else.

 

[srikant]

I was just about to open an account online. 😛😛😛 And then found the news.

I guess you can still do so. Use Net banking instead of the app.

 

[AritraSaha]

I asked for transaction detail of a Imps done in 2018 and they thought my mobile banking account got hacked. They deregisterd my number bob world app. Now I can't log back in. They are asking me to visit branch to get it done.. now this news feels like thirteenth month of drought 😛

Is there any way to get debit card details through net banking?

You can reregister yourself from netbanking.
I have done it sometimes ago..

 

[AritraSaha]

I guess you can still do so. Use Net banking instead of the app.

So only the b3 plus account is not available.

 

[Nemesis]

How the fudge...

Public bank artifically boosting numbers? Stock manipulation... Where is sleeping SEBI

 

[Akashn]

You can reregister yourself from netbanking.
I have done it sometimes ago..

I can't do that now. They blocked my mobile banking ID. I don't care about app.. i just need virtual dc details 🥲

 

[Chaitanya-a]

How the fudge...

Public bank artifically boosting numbers? Stock manipulation... Where is sleeping SEBI

SEBI is spineless regulatory body.

 

[AritraSaha]

Then they might have put a debit freeze also.. only option is to go to the branch..

Upi working?

I can't do that now. They blocked my mobile banking ID. I don't care about app.. i just need virtual dc details 🥲

 

[Akashn]

Then they might have put a debit freeze also.. only option is to go to the branch..

Upi working?

Everything is working.. just can't register on app.. I moved to other city now. Not possible to visit home branch.. 🥲

 

[AritraSaha]

Everything is working.. just can't register on app.. I moved to other city now. Not possible to visit home branch.. 🥲

Its blocking related problems so any branch should do..(psu they can deny) so visit some nearby branch & do it..

 

[AritraSaha]

SEBI is spineless regulatory body.

 

[qf037x42v]

Fined for this incident

India’s Bank of Baroda tampered with accounts to flog app

Second-largest gov’t-owned bank linked mobile numbers of strangers to boost app registrations, compromising security.

www.aljazeera.com

Thanks for sharing. Not a single Indian media outlet covered this information properly in the context of this order.

 

[dvader]

Well perfect example of F around and find out. I perfectly understand if this happened in a private bank but our taxes go to these bastards. I would love to see public divestment from these bastards. Central Bank is another hell hole burdening taxpayers.

 

[pothi]

India’s Bank of Baroda expose worsens: Agents steal money from accounts.

India’s Bank of Baroda expose worsens: Agents steal money from accounts

RBI has banned BoB from onboarding new customers on its app after an expose by The Reporters’ Collective-Al Jazeera.

www.aljazeera.com

Some of the bank’s agents have stolen Rs 2.2 million from 362 customers.

Who expected such low level?!