Rbl bank account replied more than 16 working days to unfreeze my account.

[CHOCOPANDA]

My rbl bank account is freezed from bank side as they found suspicious activity in it. Actually I paid 15k and 5k credit card bill from Freecharge. But credit card bill payment was successful and it got settled . Now after 9 days when I was trying to do UPI transfer fund via UPI it was unsuccessful and then I added recipient in Mobile banking app then tried it was also unsuccessful. Then I called customer care. They told me that my account is freezee. I downloaded unfreeze form from website. And printed & filled it. And send it by email. Bank is replying that it may take 16 working days to resolve it and will tell me again if they needed more time. Where should I complain for early resolve my problem.

 

[AritraSaha]

My rbl bank account is freezed from bank side as they found suspicious activity in it. Actually I paid 15k and 5k credit card bill from Freecharge. But credit card bill payment was successful and it got settled . Now after 9 days when I was trying to do UPI transfer fund via UPI it was unsuccessful and then I added recipient in Mobile banking app then tried it was also unsuccessful. Then I called customer care. They told me that my account is freezee. I downloaded unfreeze form from website. And printed & filled it. And send it by email. Bank is replying that it may take 16 working days to resolve it and will tell me again if they needed more time. Where should I complain for early resolve my problem.

Best option will be to go the branch..
They can tell you what happened exactly.

 

[CHOCOPANDA]

Best option will be to go the branch..
They can tell you what happened exactly.

Went to bank . They unfreezed it.

 

[ak93]

My bank account frozen as sson as it is opened with 5k funding 😂 Have to visit branch to unfreeze itseems.

 

[Apurvsahilz]

Nowadays keeping balance in account itself is suspicious activity, they freeze account on filmsy reasons always keep account empty they will not freeze account whenever required transfer funds and do transaction and make balance zero again 🙏