RBL Indian Oil XTRA Card's haphazard Reward Points

[TICKYTOCKY]

The RBL Indian Oil XTRA card is disappointing. It offers significantly fewer points for fuel transactions at Indian Oil, failing to deliver the promised 15 reward points per ₹100 spent on IOCL transactions. The rewards portal shows random inconsistent points. Inaccurate reward calculations reflect in the portal even after fueling up from IOCL COCO Pumps. Additionally, there's a delay of over 60 days (two billing cycles) for reward points to reflect. Really disappointed. Will close after 3 months. Mails have response time of over 1 week. I saw another thread in Reddit showcasing the same issue - RBL Bank Inconsistent Points.

 

[Anupama_Jha]

1. Make sure to swipe only on IOCL POS machines to get 15 RPs per ₹100

2. It's a new card. Give some card to system to configure.