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Recieved payment advice

Hey TF community, I had done my axis bank cc payment through snapay, since they offer some cashback in return, which can be used for another payment. But today all of a sudden i recieved a payment advice from axis bank which states as "Dear Sir/Madam,
We have initiated your payment to RBI through NEFT on 24-09-2024 for an amount of INR 12,863.50 (Twelve Thousand Eight Hundred Sixty-
Three Rupees and Fifty Paise Only) , the details of which are mentioned below. In case of any clarifications related to this transaction,
kindly contact the concerned officials at AK INFOPARK PRIVATE LIMITED. ". Is this something to worry about??... Need some clarifications regarding the same. Thank you
 
Hey TF community, I had done my axis bank cc payment through snapay, since they offer some cashback in return, which can be used for another payment. But today all of a sudden i recieved a payment advice from axis bank which states as "Dear Sir/Madam,
We have initiated your payment to RBI through NEFT on 24-09-2024 for an amount of INR 12,863.50 (Twelve Thousand Eight Hundred Sixty-
Three Rupees and Fifty Paise Only) , the details of which are mentioned below. In case of any clarifications related to this transaction,
kindly contact the concerned officials at AK INFOPARK PRIVATE LIMITED. ". Is this something to worry about??... Need some clarifications regarding the same. Thank you
can you post the screenshot of the email and also if you can share the email id through which the email came?
 
The zip file contains an invoice, and the same message written in the email body. I just need to know if there is something to worry about.
 
I am a retail customer, its the very first time i have been receiving this thing, yes i happen to see the petition but didn't understand why they filed the petition.
 
The zip file contains an invoice, and the same message written in the email body. I just need to know if there is something to worry about.
You definitely have to be concerned. Why would your transaction be reported to the RBI? Something doesn't make sense, ask CC or ask them on X regarding the context of this email.
 
I think this email has come to you by mistake. I have got such email from HDFC bank in the past. On probing i found out it was some email issue and i was not the intended recipient. Maybe can ignore till you get further comms.
 
I think this email has come to you by mistake. I have got such email from HDFC bank in the past. On probing i found out it was some email issue and i was not the intended recipient. Maybe can ignore till you get further comms.
But it have got my name in it also the transaction details are correct. I think i will have to talk to the branch officials
 
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Have you sent said amount to anybody on 24 Sep having the mentioned IFSC ending with 400 (last 3 digits) via NEFT mode?

If it's so, no need to worry, NEFT is operated by RBI only. To process the txn Axis has sent the info to RBI.
That is my ifsc and payment is done to my cc account by snapay( AK INFOPARK) They do neft transfers I think so.
 
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