Koushikdas24
TF Buzz
Well, I had to pay a big amount of insurance approx 10k. So I visited sites that offering discounts on Amazon Pay gift cards and as luck or bad luck, I found this site pagostore.in And saw 10% discount on 10k gift card. (I imagined not impossible cause some bank offers 10% discount in sale) Saw some good reviews and I hop in. As a precaution first purchased 10rs gift card and after payment instantly received order processing mail after 2 minutes received gift card and after 1 min my received order completed mail.
Then ordered 100rs gift card and after 1 min it was processed, 1 min later received the gift card and 1 min later order was completed. Then here it comes..
Finally ordered 10k gift card with discounted value of 9k and paid from IDFC Rupay credit card UPI anddd order goes pending. Here comes twist, when I tried calling support it connected to decathlon store and they have no idea about pagostore or indiabolomagic merchant. Then mailed them and it reverts me within a minute saying mail address not found. Contacted through whatsapp and telegram but no such support team exists.
And then I feel like my world goes down, visited site again and found a link to create a ticket. Then after creating a ticket, an hour or more later I got mail that my order has been received and a order completed mail instantly. But no gift card received. Waited for couple of hours but still nothing received. Then again created a ticket and started replaying every possible mail received from them. Finally at the end of the day, I feel I got fooled.
Then next day I called Idfc and tell them everything and request for chargeback and the official created a ticket and told me to attach proofs, and after a day I got a message of temporary credit of that disputed transaction. I was on cloud nine thinking IDFC is best, they told me it would take 30 to 180 days and processed this fast. I felt great relief. God literliterally laughed (if there any)
A month later: Today I received message from IDFC again that my disputed txn is reversed as good/service is found delivered. I'm seeing darkness again.
I mailed IDFC again requesting to investigate the case again, as merchant not replied to me. Let's see what will happen..
Sadly, I can't raise it to NCH or rbi ombudsman as the merchant is not listed. Well that's my story, and if any of guys faced any similar issue and have any suggestions for me I will gladly accept.
Then ordered 100rs gift card and after 1 min it was processed, 1 min later received the gift card and 1 min later order was completed. Then here it comes..
Finally ordered 10k gift card with discounted value of 9k and paid from IDFC Rupay credit card UPI anddd order goes pending. Here comes twist, when I tried calling support it connected to decathlon store and they have no idea about pagostore or indiabolomagic merchant. Then mailed them and it reverts me within a minute saying mail address not found. Contacted through whatsapp and telegram but no such support team exists.
And then I feel like my world goes down, visited site again and found a link to create a ticket. Then after creating a ticket, an hour or more later I got mail that my order has been received and a order completed mail instantly. But no gift card received. Waited for couple of hours but still nothing received. Then again created a ticket and started replaying every possible mail received from them. Finally at the end of the day, I feel I got fooled.
Then next day I called Idfc and tell them everything and request for chargeback and the official created a ticket and told me to attach proofs, and after a day I got a message of temporary credit of that disputed transaction. I was on cloud nine thinking IDFC is best, they told me it would take 30 to 180 days and processed this fast. I felt great relief. God literliterally laughed (if there any)
A month later: Today I received message from IDFC again that my disputed txn is reversed as good/service is found delivered. I'm seeing darkness again.
I mailed IDFC again requesting to investigate the case again, as merchant not replied to me. Let's see what will happen..
Sadly, I can't raise it to NCH or rbi ombudsman as the merchant is not listed. Well that's my story, and if any of guys faced any similar issue and have any suggestions for me I will gladly accept.
