Samsung Infinite to Axis Magnus ER Query

[KaranMittal01]

I have almost 50k ER earned from Samsung Infinite and privilege card before.

Last week, I upgraded my Infinite card to Normal Magnus with fees of 12500+gst and flight voucher of 12,000 as welcome benefit in a hope to transfer my 50k points to Accor at 5:2 Ratio.

(Never had magnus or MFB before because I have HDFC Infinia and Plat Charge)

Here comes my query: My points transfer ratio is still showing 10:1. What is the procedure to update the ratio on travel edge portal?

Questions:

1. How much time?
2. Will it be done automatically or I need to raise complaint?
3. I hope 5:2 is applicable on all existing 50k points?


Please help. I’m new to axis ecosystem.

 

[S U D O]

maybe @drsel can help

 

[rafzy]

I have almost 50k ER earned from Samsung Infinite and privilege card before.

Last week, I upgraded my Infinite card to Normal Magnus with fees of 12500+gst and flight voucher of 12,000 as welcome benefit in a hope to transfer my 50k points to Accor at 5:2 Ratio.

(Never had magnus or MFB before because I have HDFC Infinia and Plat Charge)

Here comes my query: My points transfer ratio is still showing 10:1. What is the procedure to update the ratio on travel edge portal?

Questions:

1. How much time?
2. Will it be done automatically or I need to raise complaint?
3. I hope 5:2 is applicable on all existing 50k points?


Please help. I’m new to axis ecosystem.

1. I guess you should give it some time
2. I'd suggest raise it with axis traveldge support. Email them rather than calling
3. Yes whichever premium card you ha e, the ER conversion will be based on that only.

 

[drsel]

premium.experience@axisbank.com
Email them asap