BucksBunny88888888
TF Select
Today, I spoke with Aurum support, as my second year has just started with Aurum. I enjoy watching movies at PVR Insignia and IMAX. Aurum offers discounts for both tickets on BookMyShow, which is one reason I kept Aurum and premium lounge access as well.
I was busy with work and life and didn't remember about the Aurum card renewal. Fees of 9999 + GST were charged to my card, which I paid 12 days back.
I messaged my RM regarding this, and he advised me to call them for fee reversal. My last year's spending on Aurum will be around 3-4 lakhs, as I use Infinia and Amex primarily.
I insisted Aurum support only once give me some benefits against fees I have paid or at least offer reward points and a Mint+WSJ subscription. Surprisingly, they said we would reverse your fees for this year. They said it would reflect on your card in 5-7 days. Below is the text.
One more surprise is on the SBI Cards portal, I saw an offer for a credit limit bump, and I got a 500,000₹ credit bump 🤩🤩🤩 without documentation.
Customer support seemed so professional to me once my call to customer care was dropped. The SBI Aurum lady called me back within a few seconds, and they addressed my issues very well every time. It's way better than Axis. Quite surprised by SBI 😍
I love this card. It also gives access to premium lounges, and the movie benefit is Paisa Wasool. My overall experience with Aurum is excellent. Besides, the return rate could be better, but that's okay.
Finally, I lost GST paid on fees to our dear Indian government, and Sitaraman, madam 😡 I would have called Aurum support early!
Thanks 🤩
I was busy with work and life and didn't remember about the Aurum card renewal. Fees of 9999 + GST were charged to my card, which I paid 12 days back.
I messaged my RM regarding this, and he advised me to call them for fee reversal. My last year's spending on Aurum will be around 3-4 lakhs, as I use Infinia and Amex primarily.
I insisted Aurum support only once give me some benefits against fees I have paid or at least offer reward points and a Mint+WSJ subscription. Surprisingly, they said we would reverse your fees for this year. They said it would reflect on your card in 5-7 days. Below is the text.
One more surprise is on the SBI Cards portal, I saw an offer for a credit limit bump, and I got a 500,000₹ credit bump 🤩🤩🤩 without documentation.
Customer support seemed so professional to me once my call to customer care was dropped. The SBI Aurum lady called me back within a few seconds, and they addressed my issues very well every time. It's way better than Axis. Quite surprised by SBI 😍
I love this card. It also gives access to premium lounges, and the movie benefit is Paisa Wasool. My overall experience with Aurum is excellent. Besides, the return rate could be better, but that's okay.
Finally, I lost GST paid on fees to our dear Indian government, and Sitaraman, madam 😡 I would have called Aurum support early!
Thanks 🤩
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