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SBI BPCL OCTANE approved but virtual card not generated

creditlover

TF Select
HI,

I applied SBI BPCL Octane CC via Sprint and it was approved with some 3Lakhs+ limit, however even after 3 days, I do not see the virtual card nor any link to generate virtual card. The web page on Sprint mentions that you can get virtual card instantly. Is it different for Octane card or there is some issue? I got SMS with Last 4 digits of card so I am sure it is approved.
 
I contacted SBI customer care since it was 4 days since card issued and no physical card dispatch or virtual card was generated. The customer care said that the dispatch details are coming blank and they need to take reissue request by blocking current card. So the current card which was in precautionary block was again blocked and a reissue request has been taken. Its weird. It will take another 7 days for delivery.
 

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