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SBI Card Charged Finance charges (even total outstanding was credited)

er3shivam

TF Buzz
Hi Community,

I had a SBI card bill of approx 42k generated.

After 4 day of the bill generation a refund credit of 2100 was done from Flipkart. So I paid the remaining amount which was 40k finally. The total credit for the whole statement period became 42,100 RS. So the bill was fully paid. But SBI Cards charged me 1500 RS as finance charges saying only 40k bill was paid.

What should I do, this is complete malpractice. I do the same on other cards when there is refund I only pay remaining amount after deduction of credits and they do not charge anything.

Please tag people who can help here.
 

Gaara

TF Ace
Double-check the statement to ensure that the refund and your payment were correctly applied on time (refund received before last date of payment). Reach out to their customer service directly. Explain the situation and provide them with any evidence of the refund and your payment.
 
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