SBI is Ghosting me

[chadsterpiece]

I applied for SBI Cashback CC about 3 weeks back and it's been a mess from the start (although it wasn't exactly SBI's fault at this point rather Delhivery's). Here's of what happened:

Attempt #1: The delivery boy calls me while I’m on a work-related call. I quickly disconnect my call and try calling him back within 10 seconds. Guess what? He doesn't pick up, and just leaves the delivery location.

Attempt #2: They rescheduled the delivery for the next day without even attempting the first time or calling me. I didn’t even know there was a supposed delivery attempt until I saw the reschedule notice. And guess what no delivery boy showed up :/ it was rescheduled for the next day again.

Attempt #3: They marked some random "code of unavailability" on the app, claiming my area is out of reach. This makes zero sense since they had tried delivering it before, so clearly, my location is within their delivery zone.

Attempt #4: This time the delivery boy calls while I’m not home, so I ask him to reschedule for the next day. He agrees, and I thought maybe this time it’ll work.

Attempt #5: Nope! Back to the same issue as attempt #3 with another mysterious "unavailability" code.

Finally, after all these failed attempts, they just returned the card. There is no option to pick it up from them, no courtesy call, nothing.

I’ve asked SBI to track the card and re-attempt delivery a week back, which they agreed to. I’ve specifically asked them to avoid using Delhivery again and use Blue Dart, which has always been reliable.

Now I haven't heard from them since last week. No way to call them. No response on mails. Looks like a dead to me. Waiting for a miracle.

 

[prashu]

I am facing similar issue with BlueDart...

 

[chadsterpiece]

I am facing similar issue with BlueDart...

Wow! Thought it was just me lol. I have bluedart to be more reliable than delhivery in my area.

I want to speak to SBI's customer care over call but they won't let me :/

 

[VISION]

i have order a phone from oppo and faced same issue with bluedart no call no otp ,and it was returned to oppo by them!

 

[shrewdoc]

There is no option to pick it up from them, no courtesy call, nothing.

They won't deny you giving your parcel if you produce your ID.

I can't understand as to why you couldn't go and collect the courier yourself from their office? All undelivered couriers return to office in the evening. If you really wanted that courier and couldn't risk its return, you should've collected yourself. I, myself, have been in the same position plenty of times and I collected from the courier office directly after I couldn't connect with the delivery person. You can also have a chat with the owner as well regarding their delivery guys then.

 

[chadsterpiece]

They won't deny you giving your parcel if you produce your ID.

I can't understand as to why you couldn't go and collect the courier yourself from their office? All undelivered couriers return to office in the evening. If you really wanted that courier and couldn't risk its return, you should've collected yourself. I, myself, have been in the same position plenty of times and I collected from the courier office directly after I couldn't connect with the delivery person. You can also have a chat with the owner as well regarding their delivery guys then.

1. Delhivery office is too far from me
2. I wasn't notified that the delivery attempt failed (Realised it later in the night after reaching home from work)
3. Delivery was already in transit to be returned to SBI before I could make any advances.
4. I never had to keep up with this kinda service ever in my life since I live in a metro city. So I thought it wasn't my headache to get it delivered to me.

 

[HumorSimpson]

@Vasuki faced similar issues... please answer here

 

[chadsterpiece]

Despite multiple mails to them. They still don't respond. Thought of using it for vouchers for utility payments.

 

[Ak Singh]

Same for bluedart.

Today was the delivery date of my axis airtel card and When I checked status it showing incorrect/incomplete address.
No delivery guy called me and he automatically update the status as incomplete address.

 

[chadsterpiece]

Yoooooo! they reattempted the delivery, got the message just now!! I told them in specific that I don't want it to be delivered by Delhivery and they made sure they didn't. lesgooooooo!


Your SBI Credit Card has been dispatched to your residence address on 11-SEP-24 through BLUE DART Ref. No. EV24******** & will be delivered within 4 working days. Kindly present a valid Government issued KYC for the purpose of identity and address proof verification during card delivery. In case you are unavailable, kindly ensure that the person receiving the card on your behalf presents his/her as well as your valid KYC for verification. Pls. note that our courier partner will record the last 4 digits of your ID proof & will NOT collect original/copy of any KYC document. To track the status, click www.bluedart.com

 

[vine]

SBI don't send updates.
If they agreed, and if they sent it to yu again, then you will receive it one fine day.
Call and ask them if you can.
Don't expect any status messages.

 

[chadsterpiece]

SBI don't send updates.
If they agreed, and if they sent it to yu again, then you will receive it one fine day.
Call and ask them if you can.
Don't expect any status messages.

That’s what’s been up! I couldn’t call them though. Every route was closed for me 🙁