SBI Prime reward redemption catalog empty. How do we redeem points?

[violetevergarden]

So basically my wife has SBI Prime Lifestyle Homecentre variant. She has like 40K points but redemption option missing and catalog is empty. Any idea how to redeem ?

 

[panu24]

just 40 points for redemption?

 

[violetevergarden]

@Centurion_wala @panu24 sorry typed wrong. It was 40K. How to redeem? I am getting like this

 

[Centurion_wala]

Ohh, then the best option would be to call customer care for redeeming those points for statement credit (you’ll get 25p per point value which is better than anything on that catalogue)
Or else try opening SBI cards on desktop to redeem