1. No problem.You can easily generate a new debit card through YONO, SBI NetBanking, or by visiting your nearest branch.
2. If you need to hotlist your physical debit card, don't worry-your virtual debit card will remain active and unaffected.
3. Your reward points will stay active. Even after closing all your cards, you can still redeem the points without any issues.
4. There is no time limit for redeeming your reward points after closing a card. You can redeem them anytime within 2 years.
5. While I cannot confirm whatcustomer care told you , based on personal experience, reward points typically remain available after card closure. Additionally, if you close your card while there are pending reward points to be credited, those points will still be credited to your account.
6. For your peace of mind, here's a suggestion: if you have 100 reward points, redeem 90 points and leave 10 points. Then, proceed with the card closure request. After the closure, you can verify whether the remaining points are still available.
I hope this clears up your concerns. Have a great night!