Slice Credit Card stuck with courier, RTO in transit – Should I activate online?

[Rajx99]

I need some advice regarding my Slice credit card:

• The card was dispatched on Oct 1st, but it’s still stuck with eKart courier and the latest status says “RTO in transit.”
• I’ve already raised a ticket with Slice; their support keeps saying they’re “working on it,” but no real update so far
• I’m not sure if it’s wise to activate the card online before it is physically delivered or if I should wait. I was planning to activate it and keep minimum limits so atleast its activated and in the meanwhile i could sort the physical card delivery.
• I’m also concerned about the so-called 30-Day Activation Rule – where the bank is required to close the account within seven working days if not activated within a certain number of days.
  
  • Does anyone know if activating online (without the card in hand) triggers the start of this window?
• Has anyone else dealt with a similar courier/RTO issue with Slice or any other bank and any advice on expediting delivery?

Thanks in advance for any guidance!

 

[naman2634]

I had a similar experience with my Super Money credit card. It was repeatedly routed to an unknown location, and every time I contacted their support team, they kept saying they were “working on it.” Eventually, I had to file a complaint with the RBI, and after three months, my card was finally delivered. Until the card was delivered, I used it only for UPI transactions and online purchases, with POS, ATM, and tap-and-pay transactions disabled. After receiving the card, I enabled the other transaction modes. You can consider doing the same.