Smartbuy 5% rewards posted incorrectly

[b4bhar]

Hi guys,

I have purchased railway tickets 4 times using smartbuy portal with siwggy card. 3 of them gave the 5% cb correctly but one was incorrect.

Whom should i contact regarding this? Hdfc or smartbuy? If it is smartbuy, then how shall i contact them?

 

[sudoabhi]

Here support@smartbuyoffers.co .

 

[Arnal07]

raise the issue on hdfc twitter

 

[doomlord]

When do we get the cashback after booking ticket? How many days does it take?

 

[sudoabhi]

When do we get the cashback after booking ticket? How many days does it take?

Directly in the card statement

 

[doomlord]

Directly in the card statement

For millennia dc I'm asking

 

[sudoabhi]

For millennia dc I'm asking

Will be credited as Reward Points. You can redeem them as cash into your account balance via net banking/mobile app

 

[Sriim]

For millennia dc I'm asking

Within 90 days technically, but could get as early as 30 days

 

[mail2jampa]

Hi guys,

I have purchased railway tickets 4 times using smartbuy portal with siwggy card. 3 of them gave the 5% cb correctly but one was incorrect.

Whom should i contact regarding this? Hdfc or smartbuy? If it is smartbuy, then how shall i contact them?

@Sriim @sudoabhi
In how many days after transaction in smartbuy using HDFC DEBIT CARD , rewardpoints shows.
Please share your exp???

BCz recently I did a train ticket using hdfc debit card, the transaction also showed as VIASMARTBUY, so how many days I have to wait to receive reward points??

 

[Sriim]

@Sriim @sudoabhi
In how many days after transaction in smartbuy using HDFC DEBIT CARD , rewardpoints shows.
Please share your exp???

BCz recently I did a train ticket using hdfc debit card, the transaction also showed as VIASMARTBUY, so how many days I have to wait to receive reward points??

Minimum 30 days. Maximum 90 days

For millenia DC

 

[sudoabhi]

@Sriim @sudoabhi
In how many days after transaction in smartbuy using HDFC DEBIT CARD , rewardpoints shows.
Please share your exp???

BCz recently I did a train ticket using hdfc debit card, the transaction also showed as VIASMARTBUY, so how many days I have to wait to receive reward points??

For EasyShop Platinum DC, I receive it within 3 to 7 days usually. I heard, for Millennia DC, it takes longer.