Spam after using Onescore app to take One card

[aceventura]

I recently installed OneScore app to check CIBIL and Experian reports. Since then, I have been getting smses and automated robo calls every day to take up a pre-approved OneCard. SMS is fine, but robo calls keep coming once a day from different numbers.

Is there any way to stop this? Is there any setting in the app? Or does uninstalling the app stop the spam?

 

[iNokia]

I also fell for that. I took the onecard eventually and closed it after the terms and conditions said it was free to close.

 

[NShah]

I recently installed OneScore app to check CIBIL and Experian reports. Since then, I have been getting smses and automated robo calls every day to take up a pre-approved OneCard. SMS is fine, but robo calls keep coming once a day from different numbers.

Is there any way to stop this? Is there any setting in the app? Or does uninstalling the app stop the spam?

Contact One card through Twitter/X ask to stop spam call
You can aslo contact through email
help@getonecard.app

 

[aceventura]

Contact One card through Twitter/X ask to stop spam call
You can aslo contact through email
help@getonecard.app

Thanks, have sent an email, waiting for their response.

 

[aceventura]

I also fell for that. I took the onecard eventually and closed it after the terms and conditions said it was free to close.

While that is an option, it seems convoluted to take a card, then get it closed, and possibly account getting reported in all credit reports.

 

[NShah]

Thanks, have sent an email, waiting for their response.

also raise complaint through Twitter

 

[iNokia]

While that is an option, it seems convoluted to take a card, then get it closed, and possibly account getting reported in all credit reports.

It will get reported in cibil because the free period was 6 months.

 

[aceventura]

It will get reported in cibil because the free period was 6 months.

What is free period? I thought it was lifetime free card? Do you mean to say it will not get reported to CIBIL if closed within first 6 months?

 

[iNokia]

What is free period? I thought it was lifetime free card? Do you mean to say it will not get reported to CIBIL if closed within first 6 months?

Free period in the sense that if i had closed before 6 months, onecard would have charged me closure fees. But after 6 months it's free.

 

[aceventura]

Free period in the sense that if i had closed before 6 months, onecard would have charged me closure fees. But after 6 months it's free.

Woah, they charge a closure fees of 3000 if closed within the first 6 months 🤣

I would rather block their number everyday instead of taking their card and paying 3000 Rs to close.



They should print this and then shove it in a dark place 😉

 

[aceventura]

also raise complaint through Twitter

Done, and they have said that they will cease spamming within 48 hrs

 

[aceventura]

Update on this:
I had sent an email as well as a DM in twitter regarding the issue. I got a reply in Twitter in a few hours even on a weekend, stating that they will cease the spamming. I also got a reply for the email although only after a day or two stating the same.

The robo calls stopped completely, which is great. There is still an occassional sms about the one card, but it is still better than once a day sms. In summary, the support was helpful in stopping the notifications.

Thanks @NShah

 

[WinSuperb7251]

Just write a Google play store review