Tata Neu app suddenly downgraded my Infinity card to Plus card with Lower limit

[RajdeepMaity]

Recently I got the offer for HDFC TATA Neu infinity and plus credit card FYF in the Tata Neu app. As many have mentioned here they got it LTF by mailing, so I mailed there. Meanwhile suddenly yesterday I saw in the app it's again asking for my PAN and after that the app is only offering me Tata Neu plus with 43k limit.

For context, I have Regalia LTF, swiggy and virtual UPI credit card with shared limit of 481000 From HDFC, which was the original limit on the FYF card.

What can I do to fix this?

 

[Predator]

???
Card apply karne se phle LTF request mail kar di?

 

[Tejo]

Recently I got the offer for HDFC TATA Neu infinity and plus credit card FYF in the Tata Neu app. As many have mentioned here they got it LTF by mailing, so I mailed there. Meanwhile suddenly yesterday I saw in the app it's again asking for my PAN and after that the app is only offering me Tata Neu plus with 43k limit.

For context, I have Regalia LTF, swiggy and virtual UPI credit card with shared limit of 481000 From HDFC, which was the original limit on the FYF card.

What can I do to fix this?

Take what they will give you.

If you got neu plus, mail to hdfc to merge/share the limit, if not merged. So it will be above 2lakh then ask hdfc to upgrade the card.

 

[D₹V]

See, they're showing you less limit but after applying it'll be matching with existing card.

After that you can request HDFC to upgrade to Infinity since your limit will be above 150k.

But cards will be FYF only.

 

[AA121]

Where can i email to get it LTF? I have HDFC TATA New infinity and Regalia LTF.

 

[D₹V]

Where can i email to get it LTF? I have HDFC TATA New infinity and Regalia LTF.

Use infinity for 6 months & then request HDFC to priorityredressal.creditcards@hdfcbank.com

 

[AA121]

Where can i email to get it LTF? I have HDFC TATA New infinity and Regalia LTF.

HDFC told me my Tata Infinity is LTF but the Neu app shows rewal charges. Should i reconfirm or is an email enough.

 

[starstruck]

HDFC told me my Tata Infinity is LTF but the Neu app shows rewal charges. Should i reconfirm or is an email enough.

Confirm on an email from HDFC.