Trying to get SBI cashback but being offered simplysave or BPCL instead, accept or not?

[technogurpreet]

have prime vistara soon to be discontinued.

tried to raise and escalate support ticket to get SBI cashback, but they are are offering Simplysave/BPCL instead

should i keep trying for Cashback or accept one of the options offered?

 

[vine]

These two options are generic and shown to all.
Its not a personalized offer.
Calling customer care/escalating won't help.
You can apply for a new Cashback through sprint site, if its rejected, you can atleast choose one of these, depending on your use.

 

[Beyond]

Somebody else also tried to get casback via upgrade route and failed.
Agree with @vine try to apply for cashback afresh, if unable to procure than choose simplysave (offline spends)
Better to keep atleast 1 SBI card in profile, as SBI offers are everywhere

 

[technogurpreet]

These two options are generic and shown to all.
Its not a personalized offer.
Calling customer care/escalating won't help.
You can apply for a new Cashback through sprint site, if its rejected, you can atleast choose one of these, depending on your use.

Makes sense
sprint seemed to detect existing card based relation and showed the same 2 options as shared in the original post SimplySave/BPCL
also raised a complaint for the same , as their support also sent me to sprint
lets see how it goes
thanks

 

[technogurpreet]

Somebody else also tried to get casback via upgrade route and failed.
Agree with @vine try to apply for cashback afresh, if unable to procure than choose simplysave (offline spends)
Better to keep atleast 1 SBI card in profile, as SBI offers are everywhere

i agree, should have alteast one card for offers
raised concern with support, lets see
thanks

 

[vine]

Makes sense
sprint seemed to detect existing card based relation and showed the same 2 options as shared in the original post SimplySave/BPCL
also raised a complaint for the same , as their support also sent me to sprint
lets see how it goes
thanks

wait , you should be able to select the card you want.
Sprint is not for pre-approved offers. Also note, applying from Sprint will get a hard cibil hit.
plz try again to select Cashback card (or whichever you want to apply).
Also, whats the news for your present vistara card? Is it being discontinued? If yes, in exchange of that you will be offered another pre-approved card (without any cibil hit). If the simplysave/BPCL offer is part of that, then I will suggest take one of those anyway. Meanwhile you can also apply for Cashback card from Sprint site

 

[technogurpreet]

wait , you should be able to select the card you want.
Sprint is not for pre-approved offers. Also note, applying from Sprint will get a hard cibil hit.
plz try again to select Cashback card (or whichever you want to apply).
Also, whats the news for your present vistara card? Is it being discontinued? If yes, in exchange of that you will be offered another pre-approved card (without any cibil hit). If the simplysave/BPCL offer is part of that, then I will suggest take one of those anyway. Meanwhile you can also apply for Cashback card from Sprint site

Got a call and the SBI support was able to reset sprint to make it work for me, so just submitted fresh application for Cashback card
Got a message from SBI for conditional approval of card with 15-20k limit with a cibil enquiry notification, forwarded to support for Limit also now.

its been 3 weeks since i raised a support ticket to confirm the card replacement for SBI vistara but it seems they have not given any instructions to internal team for that so far.
since sbi app has internal escalation matrix, things started moving only after escalation reached to Principal Nodal officer for issuing Cashback Card

As i cannot start offer based emi on my vistara card and risk getting stuck later on so initiated the support ticket since 3 weeks back to get some clarity on how the plan to phase out the vistara card and issue a new one

so far its a mystery to their team if any card will be issued in exchange or not, have not received any clarity on that from them.

 

[vine]

Got a call and the SBI support was able to reset sprint to make it work for me, so just submitted fresh application for Cashback card
Got a message from SBI for conditional approval of card with 15-20k limit with a cibil enquiry notification, forwarded to support for Limit also now.

Don't worry too much about the initial limit. I first got a sms with 35k limit , I didn't do anything about it, and later when I got card it was with 1.5L limit.
Vistaara card transition will take time and don't expect quick turnaround.

 

[technogurpreet]

Don't worry too much about the initial limit. I first got a sms with 35k limit , I didn't do anything about it, and later when I got card it was with 1.5L limit.
Vistaara card transition will take time and don't expect quick turnaround.

understood , will just wait and see how it goes
thanks for sharing