Unable to apply for credit card

[vajra]

My Indusind bank credit card was declined in October 2023, today I tried to apply for it but I came across this error, tried contacting customer care via call and email but they themselves had no clue about it, any type of help/guidance as to how to resolve this is much appreciated.

PS- I have crossed my cooling down period for re-applying and I already have indus 0 bal account for more than two years with a good transaction history and average balance.

 

[Riya Sharma]

I think @RS1910 can remove the old request for you.

 

[Tejo]

It's IT less bank, wait few days, error will be solved

 

[vajra]

I think @RS1910 can remove the old request for you.

Thanks for the suggestion

 

[the_collector]

My Indusind bank credit card was declined in October 2023, today I tried to apply for it but I came across this error, tried contacting customer care via call and email but they themselves had no clue about it, any type of help/guidance as to how to resolve this is much appreciated.

PS- I have crossed my cooling down period for re-applying and I already have indus 0 bal account for more than two years with a good transaction history and average balance.

Do you have a RM assigned to the account ?

Why don't you try getting the card via offline method. Branches have pull and they can manually process it

 

[Vasuki]

I think @RS1910 can remove the old request for you.

Didn't happened to me
Waiting for next month 10th for reapply

 

[Card Guy]

I'm literally stuck here for days, they don't let me change the current address and the address they fetched from aadhar card is also not complete rest all other banks fetch full address but somehow they only fetched the plot number and i can't even update it.

 

[girish3456]

My Indusind bank credit card was declined in October 2023, today I tried to apply for it but I came across this error, tried contacting customer care via call and email but they themselves had no clue about it, any type of help/guidance as to how to resolve this is much appreciated.

PS- I have crossed my cooling down period for re-applying and I already have indus 0 bal account for more than two years with a good transaction history and average balance.

Me too encountering the same issue.

Drop a email to premium.care@indusind.com

Subject:
Error occurred while applying for IndusInd credit card

Body:

Hi Team,

This is YOUR FULL NAME, I am writing to you as I would like to apply for an IndusInd credit card at a nearby IndusInd Bank branch. But, I am encountering an error indicating that an application with my details already exists at IndusInd Bank. Could you please get in touch with the bank's team.

Previously, I had an IndusInd Bank Legend credit card which I closed approximately two years ago. Could you please remove my PAN number (YOUR PAN NUMBER) from your records to enable me to apply for a new IndusInd credit card. Attached the screenshot of the error for your review. Please address the issue as soon as possible.

Thanks and Regards
YOUR NAME
YOUR MOBILE NUMBER.