Unauthorised CIBIL Enquiry by SBI

[Shroud]

I am able to see 2 enquiries on my CIBIL report for personal loan and home loan from Sbi. I did not apply for any of them. I read somewhere on the forum where someone mentioned that SBI has a different department that handles these cases. Can someone provide their email or else a link to that thread would be helpful.
(These may have been made by a shady agent who had took my documents for Prime card application but left the application hanging midway and stopped picking up my calls)
And SBI being SBI how much time & efforts would it take to get these removed???

 

[akshayhs]

High time RBI introduces some regulations for credit card processing by agents.

 

[talkwithfino]

I feel like there should be an option to 'Lock' and 'Unlock' in Cibil. When it is locked; no bank/ institution should be able to access Cibil data.

When a person wants to apply for a CC, Loan from a bank, he can 'Unlock' his Cibil and then go to the bank to apply. ( similar to Aadhar Biometrics Lock)