Union bank account closure

[Basil Baby0729]

Hello TF community, hope someone comments in my thread. I was trying to close my union bank savings account which i was not using since last year and also it was on minus balance too. I paid all my dues and the account is active. But dont want that account as i do have other bank accounts. Yea so my question is why are the asking me to close my union bank credit card to close my sb account. As of my knowledge credit card and sb accounts are two different accounts and they don't have any link. But the branch officials are denying that. If any one here knows about it please help me what to do next. I had also mailed union bank and they are saying to go to the branch.

 

[Gaara]

As per my understanding, savings accounts and credit card accounts are indeed separate entities. However, there might be specific policies or procedures at Union Bank of India that link the closure of these accounts.

Here are some points to consider:

1. Bank Policies: While savings accounts and credit cards serve different purposes, banks may have internal policies that connect them. It’s possible that Union Bank has a requirement to close both accounts simultaneously.
2. Overdraft or Linked Accounts: Since your savings account had a negative balance, it might be linked to your credit card as an overdraft facility. In such cases, the bank may want to close both accounts together.
3. Clear Communication: I recommend visiting your branch in person and having a clear conversation with the bank officials. Ask them to explain the specific reason for linking the two accounts and why closing the credit card is necessary to close the savings account.
4. Documentation: Ensure you have all necessary documents, including your credit card details and any correspondence related to the account closure. Be prepared to surrender your debit card, passbook, and any other relevant items.
5. Escalate if Needed: If the branch officials continue to deny your request, consider escalating the matter to higher authorities within the bank. You can also follow up on your email communication with Union Bank.
   
   

Remember that each bank may have its own procedures, so it’s essential to follow Union Bank’s guidelines. Visiting the branch in person will likely provide the most accurate information and help resolve any issues. 🏦

 

[Gaara]

It appears that Union Bank of India’s credit card services are closely tied to their savings accounts. While savings accounts and credit cards are typically separate, Union Bank’s policies may link them.

 

[Basil Baby0729]

Thanks for replying. Yeah i think thats the case they are denying. As i am not in the position to close my account since my credit card account has emi. So i think there is no way out in this situation. Anyways thanks for the reply 😊😊

 

[Vishal N]

While it is indeed separate, I doubt you can delink it. It is probably tied to your customer ID

You can definitely get credit card without savings account, but I don't you can can close a savings account that is linked to credit card while CC is active. This is expected and normal