Hi! So I recently discovered that on PhonePe, now there is an option to make payments internationally(at outlets in the UAE, Singapore, Mauritius, Nepal and Bhutan) Has anybody had any experience and what were the overall charges?
TIA
Yes, very few banks enabled UPI International, you will also found on BHIM app.
No extra charges or lower charges compare with International payment schemes, payment also settle in INR currency.
But you will also get an option to pay in foreign currency.
For Singapore example here -
How BHIM UPI Work in Singapore (Here you get full details):
This QR code-based system would allow anyone with a BHIM UPI app to scan the Singapore Quick Response Code (SGQR) at NETS terminals in Singapore for payments.
Note - Those who dnt know what is SGQR ? it is similar to Bharat QR code in India.
SGQR is a single QR code that combines multiple e-payment solutions into one. It is intended to simplify QR e-payments in Singapore for both consumers and merchants.
For example here – SGQR code (single QR code to accept multiple e-payment cards/apps etc)
FAQ -
1) Who Can use BHIM UPI in Singapore ?
Tourists from India who have downloaded their bank BHIM UPI app can use the app to make payments at selected merchants in Singapore. Any smart phone with the ability to download apps from the App Store (Apple) or Google Play (Android) will be able to install the BHIM application.
2) How can consumers make payments using BHIM UPI in Singapore ?
Simply get the consumer to launch their BHIM app, select the scan QR function before directing their cameras towards your store’s QR code.
For SQQR sticker, consumers will need to key-in the purchase amount in SGD. The BHIM app will automatically convert the SGD amount to INR. Guide the consumer to check the acknowledgment box and click ‘Pay’ to proceed with payment. The BHIM app will prompt the consumer to key-in their UPI PIN to complete the transaction.
For dynamic NETS QR, the BHIM app will display both the purchase amount in SGD and the converted amount in INR. Guide the consumer to check the acknowledgment box and click ‘Pay’ to proceed with payment. The BHIM app will prompt the consumer to key-in their UPI PIN to complete the transaction.
For complete instruction on payment acceptance and settlement, please refer to merchant acceptance guide.
3) How do i know if payment is successful ?
For SGQR Stickers -
Merchant can verify payment by viewing the success notification prompt via your NETSBiz app. Should the transaction be declined, no notification prompt will appear.
If the NETSBiz app does not display a success notification:
Check that the merchant has updated to the latest version of the app and reopen the app to view transaction history.
Even though the consumer app displays success, the merchant should not render the goods and services. They should advise the consumer to complete the transaction via other means, and initiate the refund process with them directly.
For Dynamic NETS QR -
Merchant can verify payment from the receipt printed out by the NETS terminal.
4) Do consumer get a copy of the receipt after making a transaction ?
Yes, for transactions made via SGQR stickers and dynamic NETS QR, consumers can get the receipt via Terminal. In addition, consumers may view the receipt via the ‘Transaction History’ feature in the BHIM app.
More details - https://www.nets.com.sg/wp-content/uploads/2022/04/document-overseas-rupay-bhim.pdf
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