URGENT: Wrong EMI repayment status in credit reports - HDFC

[RM95]

Hi,
I have an active home loan with HDFC.
I recently noticed a very sharp dip in my credit score.
On further checking, it says I have defaulted on my March '23 EMI. However, the EMI has been paid in full as usual, and reflects as paid in my bank statement as well as Loan account.
This is affecting all my credit scores (checked CIBIL, Experian, Crif)

How do I get this rectified so that my credit score goes back to its previous level?

 

[Tejo]

Hi,
I have an active home loan with HDFC.
I recently noticed a very sharp dip in my credit score.
On further checking, it says I have defaulted on my March '23 EMI. However, the EMI has been paid in full as usual, and reflects as paid in my bank statement as well as Loan account.
This is affecting all my credit scores (checked CIBIL, Experian, Crif)

How do I get this rectified so that my credit score goes back to its previous level?

Hdfc grievance, Mail them.

 

[FinGuru]

Hi,
I have an active home loan with HDFC.
I recently noticed a very sharp dip in my credit score.
On further checking, it says I have defaulted on my March '23 EMI. However, the EMI has been paid in full as usual, and reflects as paid in my bank statement as well as Loan account.
This is affecting all my credit scores (checked CIBIL, Experian, Crif)

How do I get this rectified so that my credit score goes back to its previous level?

The same has happened with me recently. They passed some JV entries to reimburse the fees paid. However, the same was not approved in time and these guys reported a small default for 5 days. My score dipped from 840 to below 800. I have been following up but nothing is happening.