Welcome Benefit with Magnus

[Anush]

I got a link to avail either domestic ticket or Tata Cliq voucher. The link takes me to a webpage where I need to enter my phone number. But my phone number does not seem to be registered with them. Has anyone faced this issue?
Customer care says that I need to wait for 2nd month bill generation which does not look right.

 

[Akshay9512]

I got a link to avail either domestic ticket or Tata Cliq voucher. The link takes me to a webpage where I need to enter my phone number. But my phone number does not seem to be registered with them. Has anyone faced this issue?
Customer care says that I need to wait for 2nd month bill generation which does not look right.

It will take 1 hour after you receive the message

 

[Chole_Bhature]

It has been 1 week since I received the message same issue still persists for me

It will take 1 hour after you receive the message

 

[Harry1]

Call conceirge. Everyone gets this issue and they resolve it after a week. After that u again get one more issue, which u need to raise again and they will take another week for that.

No idea why they are doing like this.

 

[Sachs]

Call conceirge. Everyone gets this issue and they resolve it after a week. After that u again get one more issue, which u need to raise again and they will take another week for that.

No idea why they are doing like this.

Concierge number is chargeable 🙁

 

[Harry1]

Concierge number is chargeable 🙁

Take jio.

 

[ARV]

Concierge number is chargeable 🙁

Concierge number is free - 18001034962, also customer care number for Magnus (HNI Cards) is also free - 18004190065 (mentioned behind the card) but you need to call couple of times as the line wont connect

 

[Anush]

Finally I was able to login using my mobile number and opt for tat Cliq

 

[Rodeo]

What I got from the thrive helpline was that they get numbers from Axis after a period which is when they are added to the thrive system.
Max days as per the person I talked to was 6 days.