Axis Magnus What are escalation email addresses for in the AXIS Umbrella? for Burgundy, Magnus etc?

[insight]

I saw some PNO and someone mentioned Axis MD desk etc.

Can some experienced folks share what different escalation emails, what they represent and when one may push towards them.

I have a bunch of things I'd like to address that Customer Care & RM are unable to give clear view on.

 

[Random123]

Found these details

Contact Us - Customer Care Service - Axis Bank

Axis Bank - You can contact us to resolve all your banking related queries through any mode of communication.

www.axisbank.com

1. Customer support via website
2. Nodal officer via https://application.axisbank.co.in/webforms/axis-support/LogAQuery.aspx?Level=2
3. PNO via https://application.axisbank.co.in/webforms/axis-support/LogAQuery.aspx?Level=3
It was also mentioned MD desk as the last resort in here https://www.technofino.in/community...-the-axis-bank-md-desk-complaint-email.12552/
Hope it helps

 

[D₹V]

Found these details

Contact Us - Customer Care Service - Axis Bank

Axis Bank - You can contact us to resolve all your banking related queries through any mode of communication.

www.axisbank.com

1. Customer support via website
2. Nodal officer via https://application.axisbank.co.in/webforms/axis-support/LogAQuery.aspx?Level=2
3. PNO via https://application.axisbank.co.in/webforms/axis-support/LogAQuery.aspx?Level=3
It was also mentioned MD desk as the last resort in here https://www.technofino.in/community...-the-axis-bank-md-desk-complaint-email.12552/
Hope it helps

Thanks,. added to bookmark.