so for icici card the agent messed up application twice and i reached out to icici send all document still no help and during pandemic, i applied again using different amazon a/c cause they were giving 1000/- then when i signed up again and got the card i got 600/- amazon balance and finally got the card with vkyc so yeah some people get the apay very easily and some run into trouble god know why, so do try again after the cooling period, for me i don't remember if i knew about coolng period i applied when i wanted to and got the card finally