What is the best/ safest way to update mobile number for sbi credit card?

[Tarun239]

Plz suggest what is the best/ safest way to change or update mobile number in order to avoid account blocking or freezing?

 

[Anupama_Jha]

Ummm 🤔 🧐

What does mob no update has to do with account freeze/block?

Anyway: There are two methods only

1. Login Internet banking and raise request, post that validate same thru any sbi atm

2. Visit brand and fill form

 

[Tarun239]

Ummm 🤔 🧐

What does mob no update has to do with account freeze/block?

Anyway: There are two methods only

1. Login Internet banking and raise request, post that validate same thru any sbi atm

2. Visit brand and fill form

I am asking for sbi credit card, just to be absolutely sure about the method, sbi can freeze account marking change as suspicious,wasn't able to access my sbi cashback card in sbi app for 2 months, a long battle followed, numerous calls/ emails/ twitter support lead finally to resolution. That's why if anyone has successfully changed their mobile number by a particular method, just wanted to know their experience. With sbi things can be very toxic, I have experienced it already once.

 

[Anupama_Jha]

I am asking for sbi credit card, just to be absolutely sure about the method, sbi can freeze account marking change as suspicious,wasn't able to access my sbi cashback card in sbi app for 2 months, a long battle followed, numerous calls/ emails/ twitter support lead finally to resolution. That's why if anyone has successfully changed their mobile number by a particular method, just wanted to know their experience. With sbi things can be very toxic, I have experienced it already once.

Ok, I didn't read title maybe.

But method is same for sbi card also.

In your case, get it done thru sbi cx.

Drop a mail thru sbi card app with any self-attested id card copy

 

[Sobirvs]

Ummm 🤔 🧐

What does mob no update has to do with account freeze/block?

Anyway: There are two methods only

1. Login Internet banking and raise request, post that validate same thru any sbi atm

2. Visit brand and fill form

He is correct, SBI does freeze/block accounts "sometimes" if the mobile number is changed. May be like 1% of the times but it does happen. No one can tell the safest way tbh, it is all about what SBI thinks and their internal policies, OP just try ur luck if you want, 99% chances there won't be an issue unless exceptional cases.

 

[CARDiologist]

Request it via IVR & attend the confirmation call which will come later.Your no will be changed seamlessly.

Mark it as solution if it solves your query.

 

[Anupama_Jha]

He is correct, SBI does freeze/block accounts "sometimes" if the mobile number is changed. May be like 1% of the times but it does happen. No one can tell the safest way tbh, it is all about what SBI thinks and their internal policies, OP just try ur luck if you want, 99% chances there won't be an issue unless exceptional cases.

Account or credit card?

I agree for credit card but never heard/seen account getting freezed for this reason. Most of the times it's infamous KYC.

I myself have updated atleast 10-15 time (ofc in multiple accounts) through INB

 

[Tarun239]

I am asking for sbi credit card

 

[Sobirvs]

Account or credit card?

I agree for credit card but never heard/seen account getting freezed for this reason. Most of the times it's infamous KYC.

I myself have updated atleast 10-15 time (ofc in multiple accounts) through INB

sbicards. Not sbi bank.

 

[drvenkat]

Plz suggest what is the best/ safest way to change or update mobile number in order to avoid account blocking or freezing?

update through website

 

[Tarun239]

I tried updating number through sbi app today, service request number got generated, sbi called for 2 second, I picked up the phone, they disconnected, got an instantaneous message we tried contacting you, etc, I picked up their phone, what can i do if they disconnect the call from their end, do they call again? Kindly help and share your experience.

 

[Sobirvs]

I tried updating number through sbi app today, service request number got generated, sbi called for 2 second, I picked up the phone, they disconnected, got an instantaneous message we tried contacting you, etc, I picked up their phone, what can i do if they disconnect the call from their end, do they call again? Kindly help and share your experience.

try updating mobile no. via kyc route in the app perhaps?