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What is the possibility that Zenith card renewal fee will be waived off?

amitagl27

TF Buzz
I have AU Zenith Credit Card which I got as one of my first credit cards in Dec 2022.
Being a CC noob that time, I used it in the first year extensively (~10 lakhs spend)
Since I met renewal fee waiver criteria, I kept it for next year.

However, after devaluations and having other better cards (e.g. DCB LTF), I stopped using it this year and did not meet the spend criteria (~3 lakhs out of 5 lakhs).
I had a call with Customer care, they said there is a 50% chance that management might approve renewal fee waiver.

I want to understand what is the possibility that AU Bank will waive off the renewal fee? Anyone has similar experience?

And if not, Can I ask to close the card after renewal charges are posted to my statement? Will they close it without paying fee?
Or it is better to close the card now itself?

**I am aware that once AU closes a customer credit card account, they don't issue a card again. Which is fine with me as this card isn't that great and I don't see going to AU Bank for any banking relationship in future.
 
If you decide to close the card, the fee will not be applicable since it is the fee for the current year (not the past year when you held the card).
 
u can convert it to the metal variant that is good i guess once have a look.. the reward rate is okish + there is cash redemption also maybe or good redemption options

kindly check once and do some research before upgrading
 
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