What should be the scheduled time for the Meet and Greet Assist Service?

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When scheduling a Meet and Greet Assist Service, should the selected time align with the flight's departure time, or should it be set to about 3 hours prior to departure?

 

[Sharjeelshaikh]

When scheduling a Meet and Greet Assist Service, should the selected time align with the flight's departure time, or should it be set to about 3 hours prior to departure?

3 hrs prior to departure.used it so personal experience

 

[Arun Pratheep]

When scheduling a Meet and Greet Assist Service, should the selected time align with the flight's departure time, or should it be set to about 3 hours prior to departure?

I set it as the flight time and 8 hours prior to departure they called and asked when I am arriving. I informed I will be arriving 3 hours before flight time and they arranged accordingly.