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When it comes to the level of service and convenience of IDFC, which other bank comes to your mind?
- Thread starter COSMOCRAT
- Start date
ICICI Bank
Both app & customer service are top notch.
Both app & customer service are top notch.
COSMOCRAT
TF Premier
When I visited the branch for account opening, manager 1L MAB account chipka raha tha, said lower accounts don't exist anymore. 😂😂
But other than that, the experience is great.
rahulsethi
TF Ace
IDFC and good service what a joke, their app sucks performance wise, Customer care is a bunch of idiots. Haha joke of the year
maheshspanicker
TF Premier
If you are talking Credit Cards, its Amex. They in fact are the toppers for me, IDFC in my experience, has been quite good. I happen to be blind, and have often faced difficulties with banks when it comes to providing their services, and have to show them RBI/IBA/Govt of India rules/regulations/laws and sometimes fight all the way through. IDFC issued my credit card with no drama whatsoever, absolutely smooth. Only could get a similar experience with Amex, and Federal bank, with whom I have years of banking relations in any case. IDFC tech team is good as well, I had flagged an accessibility issue about the app, their team contacted me and got it fixed within a week.
I have experience of many banks. SBI, HDFC, IDFC Central Bank, ICICI among others and IDFC has been the best so far.
Helpful RM, good app UI never promised anything they cannot fulfill. Never charged for anything random. But yeah there were few instances when few transactions didn't went through at first time.
Helpful RM, good app UI never promised anything they cannot fulfill. Never charged for anything random. But yeah there were few instances when few transactions didn't went through at first time.
COSMOCRAT
TF Premier
My friends also said the same. Their app is cool too. If they wouldn't have removed their zero or 5k balance option, I was gonna go with them instead of AU.
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blacktiger
TF Premier
now they are with LVB, u can open lvb account (from branch) and still use dbs app for netbanking. the lowest is 1000mab as per their website
COSMOCRAT
TF Premier
To each their own I guess. Didn't have a performance issue yet, but I'm using a 3+ year-old flagship processor phone so who knows. Customer care and RM were pretty prompt. Ha credit cards dene me thode kanjoos hai but OK...
Dunno how recent it is but even their online-only MIME account also asks for 95k initial deposits.
Had the same issue of the server being down usually in the evening while I was trying to pay on Phonepe.
That's actually not mine account. That's a proper regular savings account that too zero balance after 95k initial deposit. Mine account has been suspended now.
Yeah recently there are several server down issues with IDFC bank. Daily there is some problem with their server. Also txn alerts comes after 4-5 hours nowadays. Good old days of IDFC are vanishing slowly.
COSMOCRAT
TF Premier
When did it get suspended? I was opening that one last year around June and it showed me 95k deposits needed at the end of the form filling.
IDFC ko nazar lag gayi.. 😭 That's the faith of every good bank that starts getting many customers probably.
Mine account didn't required 95k initial deposit as far as I know. It was Insta save account. Mine required 25k initial funding.
In my opinion, AU Bank offers greater convenience compared to IDFC Bank, despite their services being quite similar or even slightly inferior to those of IDFC Bank.