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Worst Card Ever

iimadarsh

TF Premier
PNB Bank's credit card is the worst. Today the statement was generated, but I received no reminder, SMS, or email. When I checked the Genie app, it showed up there. On top of that, it's showing the wrong current outstanding amount. I've used 32k on the card since I got it, but it's currently showing 60k. When I called the IVR, it said my card is blocked. I don't know what kind of system they have.
 
I just rember the date of statement generation and pay on same day. In past 4 months of getting their card, I have only received statement email/sms once, that also very close to last due date.
 
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