Wrong Credit Card Type Reporting by SBM Bank (OneCard Lite)

[Sunshine]

So, I have a FD Backed OneCard Lite Credit Card (Account Created On July 2021) from OneCard-SBM Bank. Just in this month of december I noticed on GPay App that SBM Bank has been reporting OneCard Lite as an Unsecured Credit Card (I check my CIBIL Score and overview every month in the GPay/OneScore App, and it was an oversight from my part). I looked into my updated CIBIL Report PDF and confirmed it is indeed the case (Account Type is showing as 'Credit Card' ; Value and Type of Collateral Row in Account Information of SBMBKINDIA is showing '--' ). Now when I contacted OneCard Customer Support, they asked me for a latest CIBIL Report in PDF Format. Filed a dispute with CIBIL in the CIBIL Website as well.
Can someone from Technofino Community who has OneCard Lite confirm that this has been the case with them as well (i.e SBM Bank has been reporting OneCard Lite as an Unsecured Credit Card)?

 

[Anupama_Jha]

From the past few months they have started reporting as secured credit card. Earlier it was unsecured

 

[Sunshine]

From the past few months they have started reporting as secured credit card. Earlier it was unsecured

Yeah, as they should. It'd positively impact an individual's CIBIL Score. So after repeatedly asking me for an updated CIBIL Report in the email (to validate my claim), now when I have submitted my updated CIBIL Report, in reply OneCard-SBM executive is stating me "We would like to inform you that OneCard mentions the account as a Credit Card. OneCard never mentions the account as a secured or unsecured account to the Credit Bureau". What a joke!
Just filed a complaint with RBI's Banking Ombudsman on account of misreporting for the past 3 Years and 6 months and intentional misleading.
This can be a topic for an article/video, Sumanta Da! @TechnoFino