Yes bank credit card

[kumaresh b]

got a call from someone claiming to be yes bank representative. i was offered with LTF primea card with a limit of 229k. I agreed to it and got my card after all formalities. yesterday first bill was generated and anuual fees with gst was included in it. what should i do ? pl suggest

 

[zaid_2913]

got a call from someone claiming to be yes bank representative. i was offered with LTF primea card with a limit of 229k. I agreed to it and got my card after all formalities. yesterday first bill was generated and anuual fees with gst was included in it. what should i do ? pl suggest

Nothing we can do, unless you have any written proof. Faced exact same issue. They will simply ask for documented proof.

 

[kumaresh b]

Nothing we can do, unless you have any written proof. Faced exact same issue. They will simply ask for documented proof.

i have whatsapp conversation with her, where she had written that its " completely free card "

 

[Deepak_Shetty]

got a call from someone claiming to be yes bank representative. i was offered with LTF primea card with a limit of 229k. I agreed to it and got my card after all formalities. yesterday first bill was generated and anuual fees with gst was included in it. what should i do ? pl suggest

In my case, I had spent 15000 Rs at beginning so they didn't charge issuance/annual fee. After that I have placed request for card closure and this time they have made card LTF.

 

[Deepak_Shetty]

i have whatsapp conversation with her, where she had written that its " completely free card "

That's enough. If you place card cancellation request, then same card sales executive will call you and they will guide.

 

[firebolt]

You should raise email query to customer care explaining discrepancy between communication terms and delivery and requesting for cancellation for not meeting agreed terms.

 

[0xfallup]

directly raise this to level 4 escalation and after a week to rbi

 

[kumaresh b]

directly raise this to level 4 escalation and after a week to rbi

inhave lodged a complaint with yesbank. they have taken a request and adviced me to wait for 7 days.
lets see , if i dont get any resolution then will do according to ur advice. thanx