Yes bank Kiwi credit card replacement issue

[Subha]

Hi guys,
I reissued my kiwi credit card but my application's home page is still showing the old credit card,i delinked the old card & relinked the new card, uninstalled installed again everything i did but it's same & even in mail also they didn't send the new card details or anything where i can see so now I can't use my credit card on any website as i can't see the card details & also mpin also not working because it was old card.So anyone knows any workaround for this or can i get any compensation for this from the bank.

 

[ashwinkashwink is verified member.]

Why did you requested replacement for a virtual card ?

 

[Subha]

Why did you requested replacement for a virtual card ?

My device got lost so for security reasons

 

[ashwinkashwink is verified member.]

My device got lost so for security reasons

Have you checked in iris app ?

 

[tanujsheoran]

after 6 months can we reapply?

 

[Subha]

Have you checked in iris app ?

For this card details is needed & that only they didn't provide in kiwi app i can only see the last 2 digit in the card linking section that's all.