IndusInd bank select account no longer zero MAB with legend card?

[newIntern]

I upgraded my account to select account on August 2024, I usually maintain 20-30k in this account, but this is the first time I received a message about maintaining average balance.

Before This I never received any message & I have also checked my statement for past 1 year, I was never charged any fee.

so, has anyone else also received similar SMS?

 

[BeingIncogBeingIncog is verified member.]

so, has anyone else also received similar SMS?

many ya mostly all

 

[nik007rock]

yes i got it too today , never earlier since i first opened the select account

 

[Vinay13]

I got it for exclusive account not for Pioneer

 

[Strange]

I upgraded my account to select account on August 2024, I usually maintain 20-30k in this account, but this is the first time I received a message about maintaining average balance.

Before This I never received any message & I have also checked my statement for past 1 year, I was never charged any fee.

so, has anyone else also received similar SMS?

I got the same SMS for my Select account.

 

[newIntern]

seems like its the end? is offer for that pinnacle account still valid? should I upgrade or just downgrade to a lower tier?

 

[wanderer0]

Damn I just applied for pinnacle card today specifically for 0 amb exclusive account. Don't tell me it's over already.

 

[Tamal]

Same here. Received sms from official indusind handle. Looks like 31 march 2025 the offer already ended. I will closed the account before this quarter ends

 

[jk51]

The latest schedule of benefits updated on site as of 1st May, 2025 still says holding Legend constitutes relationship. Same goes for Exclusive account with Pinnacle card.

 

[wanderer0]

I got it for exclusive account not for Pioneer

was it with pinnacle card?

 

[Das.N]

The latest schedule of benefits updated on site as of 1st May, 2025 still says holding Legend constitutes relationship. Same goes for Exclusive account with Pinnacle card.

Yes, legend card is still there, If they impose any charges due to non maintenance of MAB we can complain and get it reversed

 

[praful1947]

Sirf ye account zero balance rahega with free debit card for life without any conditions .

 

[newIntern]

The latest schedule of benefits updated on site as of 1st May, 2025 still says holding Legend constitutes relationship. Same goes for Exclusive account with Pinnacle card.

here is the PDF if anyone wants to read

https://www.indusind.com/content/dam/indusind-corporate/schedule-of-charges/savings-account/SOB-SELECT-30-12-2022.pdf

 

[wanderer0]

It's still showing Pinnacle card for Exclusive account:

https://www.indusind.com/content/dam/indusind-corporate/schedule-of-charges/savings-account/SOB-SA-Indus-Exclusive.pdf

 

[alok416]

I upgraded my account to select account on August 2024, I usually maintain 20-30k in this account, but this is the first time I received a message about maintaining average balance.

Before This I never received any message & I have also checked my statement for past 1 year, I was never charged any fee.

so, has anyone else also received similar SMS?

Anyone confirmed this with customer care on call ?

 

[sunit123]

Anyone confirmed this with customer care on call ?

Unnecessary panic is created...Check reply from customer care..Seems they sent this general message to all exclusive..They will reverse the charges if deducted

 

[Vinay13]

was it with pinnacle card?

N o p e

 

[newIntern]

Unnecessary panic is created...Check reply from customer care..Seems they sent this general message to all exclusive..They will reverse the charges if deducted

This post is about select account & legend card. You asked about pinnacle card and exclusive account.

also bank sent people an sms, hence the post, so its not to "Unnecessary panic"

 

[Shashank Shekhar]

I have been debited 900rs as non maintenance charges despite having legend card linked to select account. Customer executive is refusing to refund charges and saying you have to maintain the account.
What to do now?
Customer executive was also unaware of this zero balance account(legend card with select account) and upon telling him about this feature also he was not ready to reverse the charge.
Also connecting to customer care executive is like wasting 1-2 hrs( no body picks the call).
I dont know how they are managing to run a bank with such a pathetic service and poor customer support.
They are confused in themselves about their product and offering.
I think we should stay away from this bank.

 

[newIntern]

I have been debited 900rs as non maintenance charges despite having legend card linked to select account. Customer executive is refusing to refund charges and saying you have to maintain the account.
What to do now?
Customer executive was also unaware of this zero balance account(legend card with select account) and upon telling him about this feature also he was not ready to reverse the charge.
Also connecting to customer care executive is like wasting 1-2 hrs( no body picks the call).
I dont know how they are managing to run a bank with such a pathetic service and poor customer support.
They are confused in themselves about their product and offering.
I think we should stay away from this bank.

try emailing & mention that PDF for select variant benefits, lets see what they say on email.