Sbi cashback card application issue

[Ninad97]

On 24 July I applied for sbi cashback card through the sbi portal
Next day a representative from bank came and did my kyc verification
Few days later got a call from sbi where they confirmed all my details and sent me my application details on mail
Since then there has been no contact. I tried to check application status on portal and it says "You have entered incorrect application number"

 

[s1t2y3a3m6]

On 24 July I applied for sbi cashback card through the sbi portal
Next day a representative from bank came and did my kyc verification
Few days later got a call from sbi where they confirmed all my details and sent me my application details on mail
Since then there has been no contact. I tried to check application status on portal and it says "You have entered incorrect application number"

Email customer support

 

[Ninad97]

Email customer support

ok, have sent an email to "customercare@sbicard.com" lets see what they say

 

[mailmenow]

On 24 July I applied for sbi cashback card through the sbi portal
Next day a representative from bank came and did my kyc verification
Few days later got a call from sbi where they confirmed all my details and sent me my application details on mail
Since then there has been no contact. I tried to check application status on portal and it says "You have entered incorrect application number"

Did you check with name &mob no?

 

[Ninad97]

Did you check with name &mob no?

With name & mobile number, it loads a blank page
I checked with the application number and got otp on mobile where its saying "you have entered incorrect application number"

 

[cardz]

ok, have sent an email to "customercare@sbicard.com" lets see what they say

Did they reply?
You can try escalating otherwise

 

[niteeshk]

bro any update on your card , I am also facing the same issue now