Dear community,
I was checking my emails today and found a email that asked me to convert my transaction don at Malabar gold of 20000 to emi. When I checked my transaction history on Tata Neu card on the app, I can see one transaction of 20000 on 7th September. I have not done this transaction. Also, I can see there is one email on 7th September for same transaction with the card ending with XXXX . I don’t have any card ending with that number.
My transaction limit on Tata Neu card is 3000 each for all kind of transactions. International is turned off as usual.
I reached out to HDFC bank , they have raised a dispute. What should be my next step.
I was checking my emails today and found a email that asked me to convert my transaction don at Malabar gold of 20000 to emi. When I checked my transaction history on Tata Neu card on the app, I can see one transaction of 20000 on 7th September. I have not done this transaction. Also, I can see there is one email on 7th September for same transaction with the card ending with XXXX . I don’t have any card ending with that number.
My transaction limit on Tata Neu card is 3000 each for all kind of transactions. International is turned off as usual.
I reached out to HDFC bank , they have raised a dispute. What should be my next step.
