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I had submitted request in branch on Dec 6 for RWC50. Branch people obliged and after biometrics, I received an SMS saying form Submitted along with a form number. However, I am unable to see any card details in the app. I contacted the branch people, they say that It has been sent to Chennai office for processing.

How long does it usually take. Or do you think Chennai office denied request?
On which date you received form submitted message?
 
On which date you received form submitted message?
On the same day. On 6th December
Update: Visa Rewards Debit Card now visible in the app.

Took unusually long time of 6 working days to be shown in the app. Now will wait for the card delivery.

Branch people were coperative in issuing the card. I told them I want this specific debit card, they filled in the form for me with the RWC50 code (also filled by them without me telling them). No questions asked.

I did make the request before the website was updated.
 
i am already holding saving account and rewards debit card. can i apply for new saving account (2nd account) in HDFC and try for another rewards debit card?
 
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