How to close RBL Cards

[souvikdey2002]

Dear All,

Now a days I noticed a lot of people are facing issues while closing their RBL Credit Card.
It turns out to be a daunting task since these guys are too much reluctant to close any of the cards.
They will make new promises & excuses over call which will never be executed & at the end of the year you will have to bear Annual charges at the cost of nothing.
Recently I had supported my Brother in law to close his RBL Bajaj Finserv Super Card(2000+GST Joining Fee) which is the Worst Card ever.
Therefore, thought of writing & sharing the escalation matrix with you all:-

1. First E-Mail to these ID's supercardservice@rblbank.com & customercare@rblbank.com (They will make fake promises, you will get calls nothing will move towards closure)
2. After the turn around time escalate to headcardservice@rblbank.com. (Very likely you are not going to get any reply but send at least 1-2 reminders)
3. Escalate to the next level principalnodalofficer@rblbank.com with a copy all of these above ID's(Very likely you will get reply but again fake promises)
4. Send a mail in Big & Bold letters to their MD & Retail Head Mr. Harjeet Toor(harjeet.toor@rblbank.com)

I had to come to the last escalation point. Even after mailing to their Head it took almost 4-5 reminders where I have used Red Colors Font in Big & Bold style.
Then got an e-mail from Creditcardscomplaintmanagementunit@rblbank.com stating that the Credit Card account is closed & for NOC again 2-3 mail more.

Remember, always take NOC after you closed any Credit Card/Loan Account, it is very very important.
Since I faced too many issues while closing so thought of creating one Post for this.

 

[ashwinkashwink is verified member.]

Good info bro 👌 👍

 

[swastik2233]

Closed my RBL BFL travel easy Shitcard recently.
Got it closed over call only within 15 days .

I took the card because it promised 10% Cashback on fuel spends , which they shamelessly never gave.

I complained and escalated many times for six months. Never got resolved.

The retention team said i had -45 balance and 1000 points , so please don't close the card.

At this point i didn't cared so i insisted on closing the card , so they finally gave up.

 

[vaibhav111vaibhav111 is verified member.]

Dear All,

Now a days I noticed a lot of people are facing issues while closing their RBL Credit Card.
It turns out to be a daunting task since these guys are too much reluctant to close any of the cards.
They will make new promises & excuses over call which will never be executed & at the end of the year you will have to bear Annual charges at the cost of nothing.
Recently I had supported my Brother in law to close his RBL Bajaj Finserv Super Card(2000+GST Joining Fee) which is the Worst Card ever.
Therefore, thought of writing & sharing the escalation matrix with you all:-

1. First E-Mail to these ID's supercardservice@rblbank.com & customercare@rblbank.com (They will make fake promises, you will get calls nothing will move towards closure)
2. After the turn around time escalate to headcardservice@rblbank.com. (Very likely you are not going to get any reply but send at least 1-2 reminders)
3. Escalate to the next level principalnodalofficer@rblbank.com with a copy all of these above ID's(Very likely you will get reply but again fake promises)
4. Send a mail in Big & Bold letters to their MD & Retail Head Mr. Harjeet Toor(harjeet.toor@rblbank.com)

I had to come to the last escalation point. Even after mailing to their Head it took almost 4-5 reminders where I have used Red Colors Font in Big & Bold style.
Then got an e-mail from Creditcardscomplaintmanagementunit@rblbank.com stating that the Credit Card account is closed & for NOC again 2-3 mail more.

Remember, always take NOC after you closed any Credit Card/Loan Account, it is very very important.
Since I faced too many issues while closing so thought of creating one Post for this.

Hi @souvikdey2002 i had closed my RBL supercard so will ask for noc

 

[vaibhav111vaibhav111 is verified member.]

Dear All,

Now a days I noticed a lot of people are facing issues while closing their RBL Credit Card.
It turns out to be a daunting task since these guys are too much reluctant to close any of the cards.
They will make new promises & excuses over call which will never be executed & at the end of the year you will have to bear Annual charges at the cost of nothing.
Recently I had supported my Brother in law to close his RBL Bajaj Finserv Super Card(2000+GST Joining Fee) which is the Worst Card ever.
Therefore, thought of writing & sharing the escalation matrix with you all:-

1. First E-Mail to these ID's supercardservice@rblbank.com & customercare@rblbank.com (They will make fake promises, you will get calls nothing will move towards closure)
2. After the turn around time escalate to headcardservice@rblbank.com. (Very likely you are not going to get any reply but send at least 1-2 reminders)
3. Escalate to the next level principalnodalofficer@rblbank.com with a copy all of these above ID's(Very likely you will get reply but again fake promises)
4. Send a mail in Big & Bold letters to their MD & Retail Head Mr. Harjeet Toor(harjeet.toor@rblbank.com)

I had to come to the last escalation point. Even after mailing to their Head it took almost 4-5 reminders where I have used Red Colors Font in Big & Bold style.
Then got an e-mail from Creditcardscomplaintmanagementunit@rblbank.com stating that the Credit Card account is closed & for NOC again 2-3 mail more.

Remember, always take NOC after you closed any Credit Card/Loan Account, it is very very important.
Since I faced too many issues while closing so thought of creating one Post for this.

Plus i have negative balance with them they didn't credit in my account either