Amazon Pay ICICI credit card reward points deduction after refund

[skap9731]

what happens if i have used the 5% amazon pay balance that i received and had to return the item in the next billing cycle?
will my amazon pay balance go into negative? if yes , can i simply add pay balance to even that out?

 

[Deleted member 5552]

They will adjust/deduct from next month cashback

 

[RkrRkr is verified member.]

what happens if i have used the 5% amazon pay balance that i received and had to return the item in the next billing cycle?
will my amazon pay balance go into negative? if yes , can i simply add pay balance to even that out?

If the product has not been shipped and the order is cancelled/returned prior to the issuance of the credit, the cashback will not be issued and the full value of the product will be refunded to you.

If the product is shipped and the order is cancelled/returned post shipment, the cashback in Amazon Pay balance credited to the customer's account will not be cancelled. The refund amount to the customer will be net of the cashback value.

For example, you buy an item worth ₹ 10,000 and receive a cashback of ₹ 1000 in the form of Amazon Pay balance. However, if you cancel the order post shipment, you will be entitled to receive only ₹ 9000 as your refund amount. The Amazon Pay balance credited to your account will not be cancelled. ₹ 9000 will be credited to the original payment method used during the order.

 

[RkrRkr is verified member.]

They will adjust/deduct from next month cashback

But on amazon App its something different..see screenshot please

 

[RkrRkr is verified member.]

It'll get settled in next statement.

Here is FAQ on the same on Amazon App

 

[Chaitanya-a]

Here is FAQ on the same on Amazon App

Its the FAQ of basic Cashback. For Apay card, the Cashback will get settled in next statement.

 

[panu24]

Its the FAQ of basic Cashback. For Apay card, the Cashback will get settled in next statement.

True.

 

[skap9731]

Its the FAQ of basic Cashback. For Apay card, the Cashback will get settled in next statement.

cashback will get settled against cashback or the credit limit? since i roughly get (Rs.50-100) cashback per month according to my minimal usage , and i have used around 300 Rs. worth of cashback. besides the purchase and refund have been done in 2 different billing cycles.

 

[RkrRkr is verified member.]

True.

Yes you are right..Found the same on Amzon App under ICICI amazon pay card section.

 

[RkrRkr is verified member.]

what happens if i have used the 5% amazon pay balance that i received and had to return the item in the next billing cycle?
will my amazon pay balance go into negative? if yes , can i simply add pay balance to even that out?

Here is latest update as per Amazon pay app for ICICI Amazon pay credit card cashback for returned/Cancelled orders.

 

[skap9731]

Yes you are right..Found the same on Amzon App under ICICI amazon pay card section.

it says it'll be adjust against the earning for the next cycle , so it's okay if it takes 2-3 billing cycles to even out the used balanced? since i barely use this card

 

[RkrRkr is verified member.]

it says it'll be adjust against the earning for the next cycle , so it's okay if it takes 2-3 billing cycles to even out the used balanced? since i barely use this card

Yes it will continue tiil they recover the issued Earnings..

 

[Deleted member 5552]

But on amazon App its something different..see screenshot please

This is not about Amazon Pay ICICI card Cashback. This is about Amazon Pay Cashback which we earn from Amazon itself

 

[RkrRkr is verified member.]

This is not about Amazon Pay ICICI card Cashback. This is about Amazon Pay Cashback which we earn from Amazon itself

Yes .Alredy mentioned with updated screenshot in above comments.