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Can you tell which chain it is so people can avoid that mistakeI once bought coins from a reputed jewellery chain and once billing was done and I said I would pay with AMEX, they said they will charge 3% extra. Despite all my arguments and warnings that I will complain, they did not budge and said that it is the company policy and it is openly mentioned in print on their bills as well. To my surprise, their bill actually mentioned that if paid through credit cards, they charged 2% extra for all cards and 3% for AMEX. On arguing with them further, all they did was they gave me another separate bill for the extra amount they charged. Though I paid, I also felt that here I had evidence that they were doing this malpractice.
However, after raising this with AMEX and with multiple email exchanges, AMEX finally said that while the vendor 'in-principle' should not charge extra, it is their company policy and there was nothing that AMEX could do and the vendors were free to charge that amount. It felt so frustrating, I was more angry at AMEX than the vendor. I guess with acceptance of AMEX already so limited, they did not want to take it up and lose a big national jewellery chain. I did not have the time or the patience to take it up further with RBI, but I did switch my business from that chain to another jewellery chain that does not charge anything extra on any credit card.
Online sales.Can someone please tell me what is the best way to buy gold coin? Whether it is the gift card or directly buying it with a credit card. Which is the best way to save money?
PCJCan you tell which chain it is so people can avoid that mistake
Just checked the actual invoice - it was 1.5% and 2.5% for Visa/MC and AMEX/DC respectively, edited my post here. However, what matters is that they were charging extra. Attaching the extract of T&C printed at the back of the invoice. Pt. no. 4.I once bought coins from a reputed jewellery chain and once billing was done and I said I would pay with AMEX, they said they will charge 3% extra. Despite all my arguments and warnings that I will complain, they did not budge and said that it is the company policy and it is openly mentioned in print on their bills as well. To my surprise, their bill actually mentioned that if paid through credit cards, they charged 1.5% extra for all cards and 2.5% for AMEX. On arguing with them further, all they did was they gave me another separate bill for the extra amount they charged. Though I paid, I also felt that here I had evidence that they were doing this malpractice.
However, after raising this with AMEX and with multiple email exchanges, AMEX finally said that while the vendor 'in-principle' should not charge extra, it is their company policy and there was nothing that AMEX could do and the vendors were free to charge that amount. It felt so frustrating, I was more angry at AMEX than the vendor. I guess with acceptance of AMEX already so limited, they did not want to take it up and lose a big national jewellery chain. I did not have the time or the patience to take it up further with RBI, but I did switch my business from that chain to another jewellery chain that does not charge anything extra on any credit card.
Thanks for sharing the same would be really helpful for allJust checked the actual invoice - it was 1.5% and 2.5% for Visa/MC and AMEX/DC respectively, edited my post here. However, what matters is that they were charging extra. Attaching the extract of T&C printed at the back of the invoice. Pt. no. 4.
You can switch to senco. I use cc for the purchase and they don't charge any extra amount. I use visa/mastercard
Same with Kalyan havent had any issue with paying using CCYou can switch to senco. I use cc for the purchase and they don't charge any extra amount. I use visa/mastercard
Is it pc jewelers or pc chandra jewelers. Both are not same. PC jewelers is not so famous.
It is PC Jewellers. While both are nationwide chains, I guess PC Chandra is more in famous/popular in Bengal whereas PC Jewellers is more visible elsewhere. Anyways, with Tanishq, Kalyan, Senco, malabar etc., PCJ anyways is reducing in popularity, I hope and assume.Is it pc jewelers or pc chandra jewelers. Both are not same. PC jewelers is not so famous.