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Query on Travel Edge

  • Thread starter Thread starter g_pa_1
  • Start date Start date
  • Replies Replies 24
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g_pa_1

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Planning to book an international flight (etihad) via travel edge. Any thing to worry? Like refunds or cancellations? Is it smooth via travel edge? Is there any capping on 5x reward points? Have Magnus.
 
Hello am trying to book on travel edge website, but not getting the desired airlines.

I am trying to book in June from Mum to Kuala Lumpur, but not getting any direct flights of Malaysian airlines. Any way to do that?
 
Hello am trying to book on travel edge website, but not getting the desired airlines.

I am trying to book in June from Mum to Kuala Lumpur, but not getting any direct flights of Malaysian airlines. Any way to do that?
You can call them and check once. I have also observed this before where not all airlines are available on TravelEdge. This used to be the case with HDFC SmartBuy as well.
 
Malayasian airlines is part of Oneworld alliance. Japan airlines (also part of Oneworld) is an Axis transfer partner. So you can book Malayasian airlines through Japan Airlines using miles.
How do i do that? 1 st transfer on one world, then go to Japan airlines website and book Malaysian is what you mean?

Also if I have a booking directly with Malaysian airline can i upgrade using these miles ?

The axis travel edge shows fares without baggage, how to add at booking time?
 
How do i do that? 1 st transfer on one world, then go to Japan airlines website and book Malaysian is what you mean?

Also if I have a booking directly with Malaysian airline can i upgrade using these miles ?

The axis travel edge shows fares without baggage, how to add at booking time?
You need to first transfer to Japan Airlines. Then go to Japan airlines website and book Malaysian. But Japan Airlines has a 60 to 90 day wait time for new accounts before you can book.

No, you cannot upgrade Malaysian airline booking through Japan Airlines.

Not sure about the Travel edge baggage addition.
 
You need to first transfer to Japan Airlines. Then go to Japan airlines website and book Malaysian. But Japan Airlines has a 60 to 90 day wait time for new accounts before you can book.

No, you cannot upgrade Malaysian airline booking through Japan Airlines.

Not sure about the Travel edge baggage addition.
Oh so no use
Thanks for your help
 
Planning to book an international flight (etihad) via travel edge. Any thing to worry? Like refunds or cancellations? Is it smooth via travel edge? Is there any capping on 5x reward points? Have Magnus.
I have been using Travel edge exclusively for flight booking. Had to request for refund for the following 2 cancellations:

1. Flight was cancelled by the airline
2. Had to cancel 1 out of 2 travelling pax - As Travel edge does not allow part cancellation, had to split PNR and cancel directly with the airline.

In both cases, the CC executive over the phone was useless. However, the resolution over email (traveledge.support@axisbank.com) was lightning quick! For both cases refund request was processed on the same day of sending the mail.
 
I have been using Travel edge exclusively for flight booking. Had to request for refund for the following 2 cancellations:

1. Flight was cancelled by the airline
2. Had to cancel 1 out of 2 travelling pax - As Travel edge does not allow part cancellation, had to split PNR and cancel directly with the airline.

In both cases, the CC executive over the phone was useless. However, the resolution over email (traveledge.support@axisbank.com) was lightning quick! For both cases refund request was processed on the same day of sending the mail.
I am getting option of ticket on web site of travel edge without check in baggage. As you mentioned the executive over the phone said to take another hopping flight ... then she said to email, I emailed, lets hope they reply.
 
I am getting option of ticket on web site of travel edge without check in baggage. As you mentioned the executive over the phone said to take another hopping flight ... then she said to email, I emailed, lets hope they reply.
Strange they called they cannot add baggage, so after you book try with the airline directly, don't know how will it work.
 
Recently booked an internal flight using Travel edge. It was smooth but some drawbacks I found was no seat selection, no meal preferences or special requests could be added. This has to be done through airways website separately.
 
Recently booked an internal flight using Travel edge. It was smooth but some drawbacks I found was no seat selection, no meal preferences or special requests could be added. This has to be done through airways website separately.
That's true my friend. They don't even give clarity on cancellation charges. Their booking portal is very poor in terms of ease of use and the providing information which is necessary.
 
That's true my friend. They don't even give clarity on cancellation charges. Their booking portal is very poor in terms of ease of use and the providing information which is necessary.
True. I would say it is only good for just booking the ticket. For everything else either the airlines website or airlines contact is the way to go.
 
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